These are only a few of the highlights in a very comprehensive system

  • The customer can get a quote, take out a policy, make amendments, accept renewals, notify claims etc., all online without talking to a call centre at any time
  • The customer is able to view current and historical cover details, and thus have an online archive of policy documents
  • The system is able to charge a fee for a change to avoid trivial changes
  • The system can make out of sequence Mid Term Amendments, even across policy periods (years)
  • Short term cover can be added to a policy in one transaction
  • Technically the policy changes have a minimal impact in the policy system, whilst retaining the full policy history
  • Insurance products are easily implemented with a high level of flexibility to enhance the customer experience